Tackling Indifference and Hostility with Respect and Pride

In my last post I wrote about the issue of public awareness, which Alasdair Roberts explains is one of the three main challenges facing India in its effort to implement the Right to Information Act (RTIA). Another challenge that Roberts names is bureaucratic indifference or hostility. If public awareness refers to citizen engagement and use of RTIA, bureaucratic hostility impacts enforcement of RTIA. Both have implications for the prospect of any legislation to actually come to life—by being used by people and enforced by public officials. Having examined the issue of public awareness, I now turn to public officials and the enforcement side.